Privacy Policy

Last Updated: 01/01/2026

At Ramraksha Hospital, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal and medical information when you visit our website and use our services.

1. Information We Collect

We collect information to provide better care and a seamless digital experience:

Personal Identification: Name, email address, phone number, and date of birth (collected via appointment forms).
Health Information: Medical history or symptoms you share through our secure patient portals or inquiry forms.
Technical Data: IP addresses, browser type, and cookies to improve website functionality.

2. How We Use Your Information

Your data is used strictly for healthcare and administrative purposes:

To schedule and manage medical appointments.
To provide specialized care in our General, Heart, and Diabetes departments.
To respond to your inquiries and provide health education updates.
To process payments and insurance claims (if applicable).

3. Patient Confidentiality & Security

With 20 years of experience, we understand the sanctity of patient trust.

Data Protection: We use industry-standard encryption (SSL) to protect data transmitted through our website.
Limited Access: Only authorized medical and administrative staff involved in your care have access to your health records.
Third-Party Sharing: We do not sell your personal information. We only share data with third parties (like laboratories or insurance providers) essential to your treatment or as required by law.

4. Cookies and Tracking

We use "cookies" to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may limit some features of our website (such as the patient portal).

5. Your Rights

As a patient and user, you have the right to:

Request a copy of your medical records.
Request a correction to any inaccurate personal information.
Opt-out of any marketing or newsletter communications.

6. Contact Us

If you have questions regarding this Privacy Policy or how your data is handled, please email us on ramraksha.healthcare@gmail.com